IMI plc

We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Transport.

Our partnership approach breaks through problems and reduces complexity. We don’t invent in isolation – we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive.

If you want to learn more, go visit:

https://www.imiplc.com

You want to see our solutions in action? Watch this VIDEO about our Industrial Automation Solutions or look at how you can Unlock Your Potential with IMI.

ROLE OVERVIEW

The Field Application Engineer idenpendently designs and delivers complex application solutions by translating customer needs into technically feasible, value-adding outcomes. Acting as a technical sales engineering partner, the role works closely with Sales, customers, design teams, and factories to define requirements, evaluate solution options, and select fit-for-purpose products and systems. The position combines strong application expertise and commercial awareness to ensure all technical deliverables are achieved within agreed scope, standards, and business objectives.

Location: remote/field-based within Northern Italy (Lombardy, Piemont, Trentino, Venetia)

Travel: 3-4 days per week including overnight stays.

Key Responsibilities

• Act as a key technical partner to customers, understanding their challenges and tailoring solutions to meet their needs.
• Independently translate customer needs into standard application and project solutions.
• Proactively identify solution expansion and opportunities to cross-sell and upsell complementary solutions and products.
• Manage product selection, system configuration, and basic solution design.
• Develop complete technical solution packages including CAD, BOMs, and technical specifications.
• Participate in customer meetings alongside Sales and occasionally a Senior Application Engineer, contributing to long-term customer relationships by delivering consistent, high-quality technical advice.
• Visit customers regularly and partner with Key Account Managers and Strategic Account Managers to provide technical expertise and support key commercial activities.
• Ensure all solutions align with internal manufacturing capabilities and meet quality and cost expectations.
• Support quality-related investigations and documentation (e.g., RMA, deviations).
• Represent the company at trade shows, exhibitions, and customer-facing events when needed.

Qualifications

• Bachelor’s degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering (or equivalent technical background).
• Proven experience in technical support, or application engineering, ideally in an industrial automation or manufacturing environment.
• Strong technical understanding of electro-mechanical components, pneumatic systems, and motion control principles.
• Proficiency in CAD software (e.g., AutoCAD, Inventor) and Microsoft Office Suite.
• Excellent communication skills, both written and verbal, with the ability to translate technical concepts into clear value propositions.
• Customer-centric mindset with strong problem-solving skills and attention to detail.
• Collaborative and proactive approach; able to work effectively across teams and functions.
• Comfortable presenting technical solutions and training internal/external stakeholders.
• Fluent in English
• Willingness to travel within region

WHY JOIN IMI?

• Dedicated in-house engineering team creating customized customer solutions.
• High autonomy in a remote-based role.
• International and collaborative culture.

IMI VALUES
Always Care | Be Curious | Create Impact

#LI-JT1